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Training Home | Event Calendar | Webinars | Self-Study Training | Books & Videos

 2008 Seminars

Collections - Day One

April 23, 2008
Greensboro, NC
9:00 a.m. – 4:00 p.m. Local Time
Tuition: $199
Credit unions under $10 million in assets receive a 25% discount. Please call or e-mail for more information.

NEW ACH PAYMENT OPTION

You can now select ACH Debit on your registration form to pay directly out of your account. CUNA member access is required. Request web access today.
 
SEMINAR OVERVIEW

Credit unions today are facing a rising tide of delinquent accounts and bankruptcies. Learn which collection tactics to use, and when. Gain the knowledge and skills to work with members who are delinquent, streamline your collections efforts, and strengthen your credit union's position if a bankruptcy is unavoidable.

Schedule
8:30-9:00 a.m. Registration
9:00 a.m.-Noon Educational Sessions
Noon-1:00 p.m. Networking lunch
1:00-4:00 p.m. Educational Sessions


TOPICS & OBJECTIVES

Collections Foundations Review

  • Gain tools to modify your credit union's credit and collections policies
  • Identify and understand causes for delinquency
  • Evaluate and modify the steps to a collections call

Fraud and How it Relates to Collections

  • Recognize current schemes and scams perpetrated on credit unions
  • Discover why credit unions are "soft targets" for fraud
  • Establish the needed procedures and policies that should be implemented to prevent fraud losses

Debt Purchase Programs

  • Understand the evolution of the debt sale industry
  • Establish the pros and cons of selling your charged-off accounts
  • Discuss drafting and understanding the contractual requirements

Best Practices Roundtable Discussions

  • Review the collections tools your peers are using in their collections departments
  • Discuss the current challenges that exist in collections practices

For more program content information or to request a brochure call 800-356-9655, ext. 4882, or email abollman@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

Affiliation with CUNA/League is required for attendance.
LOCATION
NORTH CAROLINA CREDIT UNION LEAGUE
4160 Piedmont Pkwy.
Greensboro, NC 27410-8109
Phone: (800)822-8859
Fax: (336)299-7845
Click here for driving directions.

LODGING DETAIL
Here are two nearby options for lodging. For special rates, mention the North Carolina Credit Union League or CUNA.

Ashford Suites
3901 Sedgebrook Street
High Point, NC 27265
Phone: 877-502-9522
Room rate: $99

Residence Inn by Marriott Greensboro Airport
7616 Thorndike Rd.
Greensboro, NC 27409
Phone: 336-632-4666
Room rate: $104

 
INSTRUCTORS
David A. Reed
David, founder of CU Doctor, is an author, consultant, and nationally recognized speaker. David provides guidance to credit unions concerning a variety of matters, including credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters, and corporate governance. A former bankruptcy attorney and vice president and general counsel for a large credit union, David is particularly noted as an expert in the areas of bankruptcy and collections.

FREE PUBLICATIONS
Try one of these publications free when you register for this program!

  • Credit Union Magazine (6 months free!)
  • Directors Newsletter (6 months free!)

Find out more about these publications


CANCELLATIONS
The last day for cancellations was April 15, 2008. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.