ABOUT THIS EVENT
Improve the moral at your credit union and increase member service quality. Join us at this year's Coastal Employees Conference to gain tips on improving communication, motivating team members and working smarter. This is a great opportunity to work with your team to improve your credit unions member service excellence.
Schedule
Friday, May 11
12:00 - 2:00 p.m. Conference Registration & Check-In
2:00 – 3:15 p.m. Improving your Human Capital Value
3:15 – 3:30 p.m. Break
3:30 – 4:30 p.m. The Need for Personal Accountability in the Workplace and Beyond
4:45 pm - 6:00 p.m. Welcome Reception for Participants and Registered Guests
Saturday, May 12
8:30 – 9:00 a.m. Continental Breakfast
9:00 – 10:15 a.m. Building Bridges
10:15 – 10:30 a.m. Break
10:30 – 11:45 a.m. Making Dollars & Sense Out of Your Communication Skills
11:45 a.m. – 12:45 p.m. Lunch (Participants Only)
12:45 – 3:00 p.m. The Good, The Bad, & The Ugly: Customer Service
Guest Program
Bring a guest to the Welcome reception on May 11th for only $40!
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