South Carolina Credit Union League

Coastal Employees Conference

May 16–17, 2008
Myrtle Beach, SC


Download the complete brochure

ABOUT THIS EVENT

To members, you ARE the credit union. You're the friendly face who answers their questions, handles their cash, resolves their concerns, or fulfills their borrowing needs. And it's never easy -- it takes energy, flexibility, and commitment to provide the excellent member service that credit unions are known for. Take this opportunity to break away from your credit union's day-to-day operations to bring out the great energies and talents of you and your team.

Pushing the Limits on What You Know and Do
Becoming an Authentic Employee
Changes in Attitudes, Changes in Altitudes
Project Professionalism
Create More Time in a Day
Change is Constant: Learn to Embrace It

LOCATION

Coastal Employees Conference: May 16–17, 2008

HILTON MYRTLE BEACH
10000 Beach Club Dr
Myrtle Beach, SC 29572-5304
Phone: (866)454-8309
Fax: (843)497-0168
Room rates: $169 single/double plus tax. To qualify for exemption from state, local and accommodations taxes, federally chartered credit unions must submit an Affidavit of Exemption to the hotel.^*
Hotel Reservation Deadline: April 15, 2008

* Room rates and availability cannot be guaranteed. Rooms may be sold out prior to this date, so make your reservations early! Room reservations and fees are the responsibility of the registrant. To claim this room rate, call for reservations and reference "CUNA" or "Credit Union National Association."

For more program content information or to request a brochure call 800-356-9655, ext. 4882, or email abollman@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

TUITION Registration Fee, Attendee: $319 per person Credit unions under $10 million in assets receive a 25% discount. Please call or e-mail for more information. You may bring a guest to the Welcome Reception for $35. The guest signup option appears on the registration form. NEW ACH PAYMENT OPTION You can now select ACH Debit on your registration form to pay directly out of your account. CUNA member access is required. Request web access today. Affiliation with CUNA/League is required for attendance.
GUEST PROGRAM
WHO SHOULD ATTEND This conference provides an excellent learning opportunity for anyone who is responsible for member service. It is especially suited for frontline staff, member service representatives, call center staff, member services supervisors, and managers.
TOPICS & OBJECTIVES
INSTRUCTORS
SCHEDULE Day One, led by Juli Lynch, PhD Noon-2:00 p.m. Registration 2:00-3:15 p.m. Pushing the Limits on What You Know and Do 3:30-4:30 p.m. Becoming an Authentic Employee 4:45-6:00 p.m. Welcome Reception Day Two, led by Jim Mathis 9:00-10:15 a.m. Changes in Attitudes, Changes in Altitudes 10:30-11:45 a.m. Project Professionalism 11:45 a.m.-12:45 p.m. Networking Lunch 12:45-2:00 p.m. Create More Time in a Day 2:15-3:15 p.m. Change is Constant: Learn to Embrace It
FREE PUBLICATIONS Try one of these publications free when you register for this program! Credit Union Magazine (6 months free!) Directors Newsletter (6 months free!) Find out more about these publications
CANCELLATIONS The last day for cancellations was May 15, 2008. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.

For more program content information or to request a brochure call 800-356-9655, ext. 4882, or email abollman@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

Coastal Employees Conference

NEW ACH PAYMENT OPTION