Credit Union Leadership Conference
Topics & Objectives

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Please note that the Topics/Objectives listed below are subject to change.

GENERAL SESSIONS

Increasing Your Leadership Power to New Levels of Excellence

Dr Jerry Teplitz
What’s it like to have a negative day as a leader? How did you feel at the end of it? Tired and drained? Now, contrast that with a positive day as a leader. How did you feel? Energized? What if you could create more great days for yourself? What would that do to your abilities and successes as a leader? Discover ways to boost your energy levels and improve your overall leadership capabilities.

Disaster Preparedness and Recovery: Lessons Learned From Hurricane Katrina

Charles Elliott
The unprecedented devastation and shock of Hurricane Katrina has significantly raised the importance of disaster recovery and business continuity planning. Charles will share lessons learned by credit unions that went through the destruction, preparedness, and recovery process. Discover how the credit union system is working together to keep credit unions in business and meeting the financial needs of members.

Economic Update

David Brehmer
Discover how current U.S. and global financial events may affect the economy, interest rates, and ultimately credit union performance. We’ll analyze the industry's balance sheet and earnings performance to help you see how your credit union measures up. You’ll learn about the trends for savings and loan activity and understand the influence of economic events on credit union growth patterns.

My Heroes: Lessons of Leadership!

Mark Adams
Gain inspiration for preparing your team for whatever lies ahead. You’ll learn about an array of diverse, courageous, and risk-taking leaders who have made a difference. You’ll hear how John John McLendon changed the racial landscape in the United States in 1944 with a secret basketball game between whites and blacks. You already know about John Glenn, but you probably didn’t know that Joseph Kittinger paved the way for space exploration with a parachute jump from nearly 20 miles above the earth. As a player of Arab descent on the Israeli National Soccer Team, Abbas Suan has been called both a traitor and a bridge to the future – just by playing the game he loves.

CEO & EXECUTIVE TRACK

Future Trends Impacting Financial Services and Credit Unions

George Towle
Are credit unions relevant to the emerging consumer? How can we compete in the marketplace? What role could your credit union play in innovative collaborations in our region? This intensive session will focus on top consumer trends and ways to build a culture of innovation.

The Mortgage Crisis and its Effect on Credit Unions

Fred Eisel
Subprime and predatory lending are responsible for an epidemic of housing foreclosures nationwide. So far, credit unions have been dealing with the crisis better than banks, but there are significant challenges facing credit unions. Learn how your credit union’s balance sheet and margins may be affected, and gain strategies to better position your organization.

Focusing Your Efforts in the Current Economy

George Towle
It may be tough to see the silver lining in today’s headlines: A recession, the mortgage meltdown, higher energy costs, and a weaker job climate. Historically, credit unions have found ways to not only survive, but thrive in tough economic times. Learn where to focus your efforts to strengthen member loyalty and grow your credit union.

HOT TOPIC TRACK

An Inconvenient Truth: Be Relevant to the Marketplace or Disappear

Tony Ferris
The marketplace is becoming less and less forgiving of any business that’s not meeting market needs. No matter how well you serve members with something they don’t need, they will bring their business somewhere else. You’ll look at the enormous shifts in today’s financial services market and learn how you need to position your credit union to stay relevant.

Are You Relevant to Gen Y?

Jill Jarman Nowacki & Matt Davis
Everyone is trying to attract younger members, employees, and board members -- but do you have what they’re looking for? Learn how young people can be beneficial in all areas of your credit union. Get an overview of what Generation Y is looking for in a financial institution, place of employment, or volunteer opportunity.

New Ways to Conduct Member Transactions

Lynn Kneebone
Find out about the latest trends and technologies for member transactions. Discover new ways to conduct member transactions including: mobile phone banking, desk-top deposits, cell phone payments, and RFID.

MANAGEMENT TRACK

Measuring Member Loyalty

Michelle Bloedorn
It starts with one simple question for members – "Would you recommend us to a friend or colleague?" The result, your Net Promoter Score, is a powerful way to measure and predict growth. Discover how this key question, combined with other research findings, can help you put your credit union on the path to success.

Sustainable Loan Products: Used Car Lending and Low-Wealth Borrowers

Rick Menton
Every year millions of low and moderate income families take out loans for used cars. Learn successful strategies for creating and offering used car loans to modest income and low-wealth members. Discuss how some of these strategies can work for your credit union.

Play to Your Strengths: Real Championship Coaching

Mark Adams
How do you create a culture that fosters success? How can you identify your employee’s strengths to drive remarkable results? How will you improve individual performance and company results, one person at a time? Learn about the results of Gallup Strengths Research that quantify what coaches already knew. Mark always challenges his team members to play to their strengths and the results speak for themselves. You’ll discover how to coach your team to success, using tried and true real championship coaching strategies.

VOLUNTEER TRACK

The Perfect Board Packet: Understanding the Information in It

Rick Menton
The monthly board packet is a critical piece for guiding your credit union. For most directors, the monthly packet is their only connection to the credit union. Learn what information should be in every board packet, so you can make more informed, sound decisions.

Modern Credit Union Governance

George Towle
Modern, progressive board governance requires that credit union boards establish boundaries for boards and CEOs. Discover the key components of modern governance policy, review the pros and cons, and examine real-life policies. Discover how to focus your board on providing the right kind of leadership for your credit union.

Compliance Update for Volunteers

Marcia Sarrazin
An understanding of compliance issues is increasingly important for all credit union volunteers. In this session, you’ll gain a basic understanding of the major regulations that affect your credit union, identify the regulations that impact you, and learn the consequences of non-compliance.

For more program content information or to request a brochure call 800-356-9655, ext. 4882, or email abollman@cuna.coop. For registration questions, call 800-356-9655, ext.4400 or e-mail reginfo@cuna.coop.

 

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